A Global Cosmetic Company
Our Client is a famous Cosmetic Company in the global & Vietnam Market. In order to dedicatedly support their business agenda, they are looking for qualified candidates for the following position.
Retail Operations Manager
Fashion/Lifestyle, Luxury Goods, Sales - Ho Chi Minh
Salary: $2000-$3000
The Job
Job Purpose:
Working with brands and counter managers, this position oversees and ensures alignment of all areas of Sales and Retail Operations to ELC policies, procedures, and business objectives.
Report To: Country Manager
Responsibilities
1. Manages Operational Effectiveness
- Oversees correct Inventory Management and forecasting to ensure a healthy level of stock and collaterals at the stores
- Reviews proper staffing, roster of counters, and profile to maintain the agreed level of productivity while sustaining the team stability and morale.
- Ensures that stores follow brand guidelines on staff grooming, visual merchandising and store operations.
- Aims to streamline controllable costs that impacts Brand/Store P&L
2. Ensure Customer Growth
- Works with brands to maximize all growth opportunities and budget attainment.
- Keeps close relationship with retail partners for smooth business operations.
- Provides guidance and advice in planning all sales, promotional activities, and sales incentives to meet Brand objectives and sales target
- Monitors competitors’ activities in-store and through market research in order to assist brands in their activities
- Reviews Channel performances and explore other opportunities for growth
- Assists in the Store Opening Activities in the areas of store design and implementation network and review.
3. Improves Business Processes
- Reviews sales statistics with Brands through the use of available reports (e.g. ROS, BI, etc) for developing action plans
- Designs and implements sales operations’ processes and procedures and ensures that all staff follows accordingly.
- Protects integrity of ROS Data and ensures that the system is fully functioning and issues/defects are resolved with timeline.
4. Leads and Develops People
- Ensures discipline in the field force with regards to their roles and responsibilities
- Assists in developing skills of Sales Force especially key leaders such as Field Sales Executives, Counter Managers, and Senior BAs.
- Identifies gaps in staff’s skills and performance in order to work with brands on solutions to address the problems.
- Work with Trainers to ensure sales objectives and exceptional customer service are integrated in training plan and well executed
Your Skills and Experience
- University graduation from Business administration or related fields
- At least 6 years of relevant work experience in Sales Operations with a major multinational consumer packaged goods company, personal care/ cosmetics/Luxury Fashions are referred
- Strong track record and experience in Retail Sales and Operations in similar industry
- Experienced in managing a retail operations, preferably in the retail industry
- Excellent leadership skills in managing staff
- Business Finance understanding is also preferred
- Excellent organizational skills with ability to analyze sales data
- Very adept in using retail systems and able to formulate policies and procedures.
- Ability to adapt and learn quickly in a fast-paced environment
- Self-starter with experience managing technically and operationally complex projects
Why You'll Love Working Here
- Opportunity to work for professional working environment
- Opened professional and general management training
- Competitive salary and great benefits
- Long term career roadmap with the famous company
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A Global Cosmetic Company
Job Purpose: Working with brands and counter managers, this position oversees and ensures alignment of all areas of Sales and Retail Operations to ELC policies, procedures, and business objectives. Report ...
$2000-$3000
Ho Chi Minh
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Address: 1st, 52 Dong Du Street, Ben Nghe Ward, D.1, HCMC
E-Mail: alo@joblink.vn
Hotline: 090 233 30 52