A Global Healthcare & Pharmaceutical Company
Our Client is one of the country’s top healthcare companies over the world with more than 160 years of experience. It was established in Vietnam in 1992 and more than 60 subsidiaries worldwide, They have been providing world-class products and services to health care professionals.
South Retail / Service Operation Manager
Customer Service, Export-Import, Planning/Projects, Purchasing/Supply Chain, Retail/Wholesale, FMCG - Ho Chi Minh
Salary: Competitive Offer Package
The Job
1. Develop annual Regional Distribution Centers Operation strategies & budgeting in line with Distribution Long Run Business Plan strategies & business long term growth objectives
• Analyze business excellent improvement requirement and opportunities.
• Develop annual Centers operation strategies and execution plans.
• Support to monitor, analyze and evaluate sales & distributors trends to identify new sales opportunities for developing & adjusting multi- year distribution operations strategies and plan to meet business strong sales growth.
• Develop, monitor & assure the adherence to annual budget formulated effectively.
2. Oversee and manage nationwide Regional Distribution Centers in compliance with service standards and policy/ procedure to maximize customer experience in ordering, pick-up & registration
• Lead to implement My Amway Place at Centers
Deliver flawless execution for Physical Experience Programs & other programs
Centers Floor redesign
Floor activities & traffic management
• Lead to develop new initiative to enhance customer service in Centers operations aligned with sales & marketing plan
• Lead to manage assets at sites including cash, inventory, fixed assets
• Lead to manage operations cost/ expense
3. Lead to manage operational compliance with internal process & external audit
• Coordinate with Operation Excellence to manage internal audit execution and improvement plan at Centers.
• Act as an expert and company representative in handling external audits & customer complaint regarding critical issues.
4. Staff management
• Plan & manage Centers workforce optimization aligned with business strategies.
• Direct Centers leaders to build up & manage workforce (CS, WH, BES, Delivery).
• Coaching, developing & consult team for high performance & engagement.
• Directly lead Day-to-Day team performance and prioritization.
5. Provide expertise support in other critical business projects assigned
Your Skills and Experience
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Skills & Knowledge:
• Bachelor’s Degree of any fields.
• Experience in interacting with SAP, ERP.
• Good English skills in speaking and writing.
• Business Acumen.
• Problem Solving, Decision making.
• Communication.
• Engage & Influence.
• Focus on Customer.
• Lead & Manage Change.
• Enhance Organization Talent.Experience:
• At least 10 years in similar role of retail/service operation management
Why You'll Love Working Here
- Opportunity to work for professional working environment and Global Industry
- Opened professional and general management training
- Competitive salary and great benefits
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A Global Healthcare & Pharmaceutical Company
1. Develop annual Regional Distribution Centers Operation strategies & budgeting in line with Distribution Long Run Business Plan strategies & business long term growth objectives • Analyze business excellent improvement requirement ...
Competitive Offer Package
Ho Chi Minh
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