Job purpose:
Under the direction of the General Manager . The focus is on communication with vendors and regions, and gaining agreement with the GM in managing assortment grids, promotions and markdowns (with Planner concurrence). Drive sales & spending at division level: Inventory management, purchase planning, promotion implementation, implement age & discontinued skus strategies, destruction execution with SFO Team, HK Merchandise Team , Operation Team, Vendors & Others.
Job responsibilities:
INVENTORY & SALES MANAGEMENT / PURCHASE PLANNING :
- Monitor sales trends and provide sales and stock forecasts to central Merchant and Planning teams.
- Achieve sales and gross margin forecasts
- Monitor potential ageing issues and provide strategies for clearance for agreement with central teams, GM and Operations team
- Ensure appropriate communication and coordinate actions on any product related inventory levels and ensure appropriate coverage in maintained
- Monthly OTB / forecasts discussion with SFO or HK Team to ensure have a good stock level, basically 3- months base inventory.
- Ensure to have a healthy stock, follow up not only quantity but quality as well, focus on key Brands as well as key/best selling items.
- Monthly review / update & forecast by Location / Category & Brands in terms of SLS units & SLS values.
MONTHLY PROMOTION IMPLEMENTATION AS PER GLOBAL SCHEDULED PLANNING :
- Yearly / Monthly promotion planning with SFO / HK team.
- Monthly review and agree to sales target with Planners.
- Co-ordinate with Planners / Singapore Warehouse / Vendors to develop & implement regional events on time at each location in terms of promotional stocks / GWPs / Testers / Materials / Display…
- Discuss & agree to promotional mechanics with local Vendor.
VENDOR MANAGEMENT :
- Monthly / weekly communicate / conduct on: business trend, actual SLS by specific Brands, newness update, visual changing, BA salary, incentive & others.
- Meeting & walk thru / visit shops with Vendors.
- Coordinate with Vendor to conduct product and display training as required standard.
COORDINATION WITH PARTNERS / OPERATION TEAM / LOGISTIC TEAM AND OTHERS :
- Ensure smooth relations are maintained with the Operators and provide regular communication on business evolution and product strategies
- Monthly meeting with Partners to review business. More closely working with Partner’s Merchants to build a good relationship.
- Closely working with Operation team on matters: execution monthly promotion, update stocks on counter, tester order, and incentive for sales staffs, training for BAs & generic staffs, Vendor’s visit, Vendor’s renovation.
- Monthly defect list & execution physically. Yearly PCN / specific mark down. Destruction follow up. FIFO update & checking... with Operation, Inventory & Finance Team.
TEAM & SERVICE MANAGEMENT
- Effectively communicate overall company objectives and how the category team is critical to driving the achievement of company vision, store sales targets and strategies for those objectives.
- Ensure category team have objectives which remain focused on delivering productivity and profitability targets. Reviewing performance on a regular basis.
- Create and promote a positive work and industrial relations environment in line with Company values, employee related policies and practices and local environment considerations. Responsible for category team retention, staff development and job satisfaction levels.
- Provide effective team leadership through open communication, training, coaching and active encouragement of direct reports with a view to meet or exceed location sales and profitability targets, and role modeling desired behaviors.
- Work with your GM to identify future potential development plans are in place for this talent.
- Take corrective action to improve unsatisfactory performance in your team, in consultation with your GM and Talent Management, adhering to local TM requirements.
- Lead, coach and train your team to ensure they are consistently growing in skills, confidence and effectiveness in their roles. In addition to internal customer service levels this role effectiveness includes continual improvement and refinement of staff productivity, internal processes and communication effectiveness and product knowledge.
- Prepare and deliver performance appraisals providing relevant and specific feedback.
- In collaboration with your GM , Corporate and local Talent Management teams, identify, implement, and monitor outcomes from individual and team development programs delivered.
- Provide feedback on training effectiveness to the relevant training delivery manager. Ensure participating staff have pre and post training discussions at your location, with action plans made where appropriate, to actively reinforce practical application of their learning.
- Participate in recruitment and selection of your location team as required. In collaboration with Talent Management, apply recruitment techniques for quality talent selection and ensure adherence to Company related policies and local legislation.
GENERAL DUTIES
- Complete internal reports and participate in various projects as/when required.
- Communicate with your General Manager, Talent Management, Merchandising, Marketing and Global CSC teams on relevant store issues.
- Actively participate in corporate charity initiatives, local community and government activities to demonstrate Compnay’ commitment to the local community in both business and social senses.
- Actively promote the Company brand and a strong positive professional image at all times.
- Perform any other duties as requested in a diligent and conscientious manner